A London Sainsbury's Supermarket |
So, this morning as I approached the check-out with my basket the usual choice had to be made. I saw they had about five registers open. They all had two or three people plus the one being checked-out. As I headed for the nearest one, I heard a manager telling a cashier to open register 21. I checked the numbers. I was at 26. I turned and took a step toward 21, but was cut off by a fast moving woman with a full trolley.
Now, what? I could continue on and be number one behind the woman with the full trolley or step back into my original target queue where there were two women waiting with fairly small collections of items. I processed for a few seconds thinking what ever I do I'm going to pick the wrong one and I stepped back to where I had been.