I’m old enough (just) to remember a time when there was only
one telephone company. Then some bright
spark decided we needed competition.
Competition was going to bring us choice, cheaper rates and better
service. Well, frankly, it’s not working
for me.
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| BT Home Hub bringing BT Total Broadband |
My last post was over
a week ago. Why? Well, getting a phone and broadband
set up is not a simple matter in Great Britain.
First there is that supposed benefit of choice. There are a dozen companies or more offering
phone and broadband services and most offer combo deals with digital TV and mobile services. Each of these have five, ten or
twenty plans “designed just for you”.
So, ‘choice’ quickly becomes confusion.
Do I want mobile with by broadband and Sky TV thrown in or do I want
Orange to set up my phone line from BT so Orange can then provide me
broadband. Do I want 10 gigs a month, 40
gigs or unlimited? Do I need
unlimited? Would I like fries with that? God, I don’t know.
By the time I checked out five or so providers and
their packages (that’s their telecoms packages), I was no closer to a
decision. I was just confused. The ‘benefit’ of choice had become a
nightmare. So, I reverted to the
dinosaur.
